Services Available
The following services are available during the core hours (8am – 6.30pm) under the NHS contract.
Core Services:
– General management of medical conditions
– Health promotion advice
– Emergency care if appropriate
– Referral for other services, if appropriate
– Urgently required care for temporary residents
Additional Services:
-Cervical screening
– Contraceptive services including coil fitting
– Vaccinations and immunisations
– Child Health Surveillance
– Maternity Services
Enhanced Services
– Anticoagulation service
– Minor surgery procedures including joint injections
– Flu jabs
In Addition:
– Registered patients aged 16-75 who have not been seen for 3 years may request a consultation
– Registered patients over 75 years who have not been seen in the previous 12 months may request a consultation
If you are unable to attend the surgery for these checks because of your medical condition, a home visit may be arranged if the doctor considers it necessary.
The following services are available during the core hours (8am – 6.30pm) under the NHS contract.
Core Services:
– General management of medical conditions
– Health promotion advice
– Emergency care if appropriate
– Referral for other services, if appropriate
– Urgently required care for temporary residents
Additional Services:
-Cervical screening
– Contraceptive services including coil fitting
– Vaccinations and immunisations
– Child Health Surveillance
– Maternity Services
Enhanced Services
– Anticoagulation service
– Minor surgery procedures including joint injections
– Flu jabs
In Addition:
– Registered patients aged 16-75 who have not been seen for 3 years may request a consultation
– Registered patients over 75 years who have not been seen in the previous 12 months may request a consultation
If you are unable to attend the surgery for these checks because of your medical condition, a home visit may be arranged if the doctor considers it necessary.
Who should I see at the practice?
There are a variety of Health Care professionals at the practice, GPs, Practice nurses, Doctors training to be GPs, Nurse practitioners, pharmacists…the list goes on. If you aren’t sure who is the best person to see, please speak to the receptionist. They (and all members of the practice team) are bound by the rules of patient confidentiality as the doctors and nurses The Health Board has also provided training for staff in “signposting”, so they may ask you some questions to help make sure that you have the most appropriate care from the most appropriate right health care professional at the most appropriate time
The practice has been fully approved to help introduce doctors to general practice. These fully qualified doctors work in the practice for 6 or 18 months. They do the same clinical work as the partners. Gaining this experience is compulsory for any doctor who wishes to become a GP.
We are also fortunate to have medical students attached to our practice for short periods.
So I know who I need to see, how do I request a consultation in the surgery?
At Ely Bridge Surgery we have reviewed our system many times in the past, and is something we continue to keep under review. All routine appointments with the Doctors and Nurses need to be booked via the telephone in advance.
If you need to see a nurse, please talk to a receptionist either in person or on the phone. All Nurse consultations are by appointment only.
If you feel that you have an urgent problem for the day then please ring us and let the receptionist know your symptoms and a contact number. The on call doctors will ring you back to discuss your urgent problem.
The patient has the right to express a preference to receive services from a particular GP. While the Practice will endeavour to meet this requirement, if an appointment is requested with a specific GP this may mean that the patient may need to wait a little longer.
Do you need to see a doctor today?
You can now get FREE NHS ADVICE and FREE TREATMENT for a range of common ailments from our local community pharmacists without having to make an appointment with a GP For any health professional not listed above, please ask the receptionist who will guide you on how to see them.
PLEASE NOTE IT IS THE PATIENT’S RESPONSIBILITY TO KEEP THEIR APPOINTMENT OR LET THE SURGERY KNOW IF THEY CANNOT ATTEND SO THAT IT CAN BE RELEASED FOR ANOTHER PATIENT
There are a variety of Health Care professionals at the practice, GPs, Practice nurses, Doctors training to be GPs, Nurse practitioners, pharmacists…the list goes on. If you aren’t sure who is the best person to see, please speak to the receptionist. They (and all members of the practice team) are bound by the rules of patient confidentiality as the doctors and nurses The Health Board has also provided training for staff in “signposting”, so they may ask you some questions to help make sure that you have the most appropriate care from the most appropriate right health care professional at the most appropriate time
The practice has been fully approved to help introduce doctors to general practice. These fully qualified doctors work in the practice for 6 or 18 months. They do the same clinical work as the partners. Gaining this experience is compulsory for any doctor who wishes to become a GP.
We are also fortunate to have medical students attached to our practice for short periods.
So I know who I need to see, how do I request a consultation in the surgery?
At Ely Bridge Surgery we have reviewed our system many times in the past, and is something we continue to keep under review. All routine appointments with the Doctors and Nurses need to be booked via the telephone in advance.
If you need to see a nurse, please talk to a receptionist either in person or on the phone. All Nurse consultations are by appointment only.
If you feel that you have an urgent problem for the day then please ring us and let the receptionist know your symptoms and a contact number. The on call doctors will ring you back to discuss your urgent problem.
The patient has the right to express a preference to receive services from a particular GP. While the Practice will endeavour to meet this requirement, if an appointment is requested with a specific GP this may mean that the patient may need to wait a little longer.
Do you need to see a doctor today?
You can now get FREE NHS ADVICE and FREE TREATMENT for a range of common ailments from our local community pharmacists without having to make an appointment with a GP For any health professional not listed above, please ask the receptionist who will guide you on how to see them.
PLEASE NOTE IT IS THE PATIENT’S RESPONSIBILITY TO KEEP THEIR APPOINTMENT OR LET THE SURGERY KNOW IF THEY CANNOT ATTEND SO THAT IT CAN BE RELEASED FOR ANOTHER PATIENT
The doctors, nurses and health visitors provide a full range of clinics. All of these are available at Ely Bridge Surgery. These include:
Well Baby Clinic
Antenatal Clinic
Diabetes Clinic
Asthma Clinic
The times of these clinics vary. Please ask the reception staff for advice or to book an appointment.
Appointments are available for consultations in respect of maternity medical services and contraceptive services.
Please contact the Surgery for further details.
Well Baby Clinic
Antenatal Clinic
Diabetes Clinic
Asthma Clinic
The times of these clinics vary. Please ask the reception staff for advice or to book an appointment.
Appointments are available for consultations in respect of maternity medical services and contraceptive services.
Please contact the Surgery for further details.
The doctor may refer you to this service if you need a blood test.
The phlebotomist is specially trained to take blood tests and is usually available between 9.00 and 11.00am from Monday to Friday.
The phlebotomist is specially trained to take blood tests and is usually available between 9.00 and 11.00am from Monday to Friday.
In the interests of safety, requests for prescription medicines cannot be taken over the telephone.
When the doctor has authorised repeat medication, you will be given a form with these drug details at the same time as the prescription. When you need your next prescription, you should return this form (indicating which item(s) you require, if more than one has been authorised) to the surgery by hand or by post.
PLEASE ALLOW 48 HOURS WHEN ORDERING YOUR REPEAT PRESCRIPTION Your medication will need to be reviewed at regular intervals. Please read your repeat prescription form carefully, as this will indicate when you next need to see the doctor.
You can also register for the NHS Wales App . This will allow you to order any of your medications that are available to order on repeat.
Some medication is available inexpensively without prescription. Please contact your pharmacist for details.
Please note requests for repeat prescriptions are not accepted by telephone or email
When the doctor has authorised repeat medication, you will be given a form with these drug details at the same time as the prescription. When you need your next prescription, you should return this form (indicating which item(s) you require, if more than one has been authorised) to the surgery by hand or by post.
PLEASE ALLOW 48 HOURS WHEN ORDERING YOUR REPEAT PRESCRIPTION Your medication will need to be reviewed at regular intervals. Please read your repeat prescription form carefully, as this will indicate when you next need to see the doctor.
You can also register for the NHS Wales App . This will allow you to order any of your medications that are available to order on repeat.
Some medication is available inexpensively without prescription. Please contact your pharmacist for details.
Please note requests for repeat prescriptions are not accepted by telephone or email
We can tell you which vaccinations are recommended, depending on your destination.
It is advisable to enquire at least 8 weeks before your departure, if possible. Please discuss the options with one of the practice nurses.
It is advisable to enquire at least 8 weeks before your departure, if possible. Please discuss the options with one of the practice nurses.
Doctors Wakeling, Williams, and Devnani are qualified to perform minor surgery and have individual specialties.
Please contact our reception staff to book an initial consultation with one of these doctors, who will then schedule a session for surgery.
Please contact our reception staff to book an initial consultation with one of these doctors, who will then schedule a session for surgery.
Patients are generally seen at the surgery, but between the hours of 8am and 6.30pm patients may be seen at home if the doctor considers a home visit necessary due to the patient’s medical condition.
If you need a home visit please ring the surgery between 8.30 and 10.30am.
Requests will not be unreasonably refused, but it is not always possible for the doctor of your choice to attend personally.
If you need a home visit please ring the surgery between 8.30 and 10.30am.
Requests will not be unreasonably refused, but it is not always possible for the doctor of your choice to attend personally.
To register as a patient ask at reception for details.
Newly registered patients are invited to book a consultation within six months of registering.
Newly registered patients are invited to book a consultation within six months of registering.
Full disabled access is available.
An induction loop has been fitted at the reception desk for hearing aid users.
Please ask for the portable induction loop to take into the consulting room with you.
An induction loop has been fitted at the reception desk for hearing aid users.
Please ask for the portable induction loop to take into the consulting room with you.
