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Cardiff South West Cluster Leaflet

Please click on the link to find an electronic copy of our latest leaflet with information on how we can support our patients.

Integrated Care Hub

If you have been discharged from hospital recently, you may receive a call from the Care Hub. A professional from the hub will contact you to make sure you have all you need, based on the things that are important to you. They can help you access the help and support you need whether that’s medication, help to access food/ shopping or emotional support. We work with organisations in the local community and may be able to recommend services that will benefit you.

The following are just some of the organisations we work with:
> ACE (Action in Caerau & Ely). Click here for their website
> GROW Cardiff. Click here for their website
> CCAWS (Community Care & Wellbeing Service). Click here for their website
> Cardiff Mind. Click here for their website
> Independent Living Services (ILS). Click here for their website
> Care & Repair. Click here for their website

Social Prescribing

Transforming how we support you

Health, wellbeing and support services in South West Cardiff are working together in new ways to improve health and wellbeing. If you’re a patient at one of the practises in the South West Cluster, you can benefit from the new services and initiatives listed in this leaflet. Please make sure your GP practice has your current phone number in order to receive support from the services listed.

Wellbeing Services

Not all problems with health can be solved with medication or operations. Our wellbeing team can help you to access a range of local services and activities to boost your wellbeing, help you get more active or resolve issues with debt, benefits or housing.

What do I need to do? Nothing, your GP, pharmacist, nurse or reception team will refer you using our online social prescribing referral service, Elemental, or if you would like to refer yourself, call your practice and ask to be referred for ‘social prescribing’.

Your NHS Wales Experience Questionnaire

The experience that you have of care is important to us. This might be an appointmentwith your doctor or health visitor, a hospital stay, an outpatient visit or something else.We would be grateful if you could complete this survey so that we can understand thisbetter. The questions are based on the things that patients have … Continued

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New GP Partner

We would like to welcome Dr Aroon Devnani to the partnership of Ely Bridge Surgery.

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Cardiff South West Cluster Health Fayre

South West Cluster need you! We are looking to carry out a Health Fayre in 2024 and we are looking to find out what the patients and people in the local community would like to see. There are 6 short questions to answer if you can please click on the link or use the QR … Continued

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Choose the right NHS Wales service if you become ill or are injured

Choosing Well means that you and your family will get the best treatment.
It also allows busy NHS services to help the people who need them most. Choose Well and NHS Direct Wales can help you find the right service.

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