Our Staff
Pharmacy Team
Pharmacist – Kelly
Pharmacist – Ivana
Pharmacist – Rhian
Pharmacy Technician – Sian
Integrated Care Navigator
Joe
Tim
Healthcare Support Worker
Lucy
Occupational Therapist
Rachael
Cardiff South West Cluster Leaflet
Please click on the link to find an electronic copy of our latest leaflet with information on how we can support our patients.
Integrated Care Hub
If you have been discharged from hospital recently, you may receive a call from the Care Hub. A professional from the hub will contact you to make sure you have all you need, based on the things that are important to you. They can help you access the help and support you need whether that’s medication, help to access food/ shopping or emotional support. We work with organisations in the local community and may be able to recommend services that will benefit you.
The following are just some of the organisations we work with:
- ACE (Action in Caerau & Ely). Click here for their website
ACE deliver support and guidance on:- Health and wellbeing,
- Social isolation and loneliness
- Help will bills with food/ fuel vouchers
- Grief support via Grief Space
- Benthyg – Library of things – Loaning items at reduced cost
- Community Groups & workshops
- Grand Avenue Project (https://x.com/higrandavenues)
- GROW Cardiff. Click here for their website
GROW delivers support and guidance on:- Health and wellbeing
- Social isolation and loneliness
- Giving people a purpose to get out of the home
- Gentle exercise
- Making new friends in the community
- Build confidence
- Life skills
- Arts and crafts sessions
- Enjoying the outdoors
- CCAWS (Community Care & Wellbeing Service). Click here for their website
CCAWS delivers support and guidance on:- Counselling service for Black, Asian and minority ethnic communities
- Multiple Languages
- Multiple cultures and faiths
- Befriending
- Advocacy
- Psychoeducation – learning about and understanding of mental health and wellbeing
- Independent Living Services (ILS). Click here for their website
ILS delivers support and guidance on:- Income and benefits
- Housing support
- Local Social activities
- Housing adaptations
- Social care / carers
- Telecare
- Occupational Therapy/ Physio
- Equipment to support living independently
- Meal Management
- Safety at home
- Autism Support service
- Technical support
- Care & Repair. Click here for their website
Care & Repair delivers support and guidance on:- Income and benefits
- Housing support
- Local Social activities
- Home assessments
- Home repairs
- Home safety
- Disability support
- Benefit checks
- Advice & information
- Signposting
- Cleaners/ hoarder advice and support
- Hospital at home
- Building advice and handyperson services
- Cardiff Family Advice and Support Services (CFASS). Click here for their website.
CFASS delivers support and guidance on:- Family life
- Child behaviour
- Childcare
- Parental Support
- School attendance
- Employment, money and housing
- Information and signposting to other services
Cardiff Mind. Click here for their website
Social Prescribing
Transforming how we support you
Health, wellbeing and support services in South West Cardiff are working together in new ways to improve health and wellbeing. If you’re a patient at one of the practises in the South West Cluster, you can benefit from the new services and initiatives listed in this leaflet. Please make sure your GP practice has your current phone number in order to receive support from the services listed.
Wellbeing Services
Not all problems with health can be solved with medication or operations. Our wellbeing team can help you to access a range of local services and activities to boost your wellbeing, help you get more active or resolve issues with debt, benefits or housing.
What do I need to do? Nothing, your GP, pharmacist, nurse or reception team will refer you using our online social prescribing referral service, Elemental, or if you would like to refer yourself, call your practice and ask to be referred for ‘social prescribing’.
Your NHS Wales Experience Questionnaire 2024
The experience that you have of care is important to us. This might be an appointmentwith your doctor or health visitor, a hospital stay, an outpatient visit or something else.We would be grateful if you could complete this survey so that we can understand thisbetter. The questions are based on the things that patients have … Continued
Cardiff City and South Survey
The Health Board’s Communication and Engagement Team has commissioned Strategic Research & Insight (SRI) to run an online survey for people living in Cardiff City and South to understand how much people know about local primary care services. The aim is to gather insights on awareness of local health services, how people currently access care … Continued
Wednesday 19th March is National Social Prescribing Day!
Social prescribers connect people with their communities, whatever their age or background, to help them better manage their health and wellbeing. Social prescribers, or Community Connectors, take time to work with individuals to identify their non-medical needs through a ‘what matters’ conversations, helping them find the best way forward to improve their wellbeing. This may … Continued
Regional Screenings of ‘Unseen Unheard: The untold breast cancer stories of Black Women in the UK’
Dear all We are proud to invite you to attend our regional screening of ‘Unseen Unheard: the untold breast cancer stories of Black Women in the UK’; a play commissioned and funded by Gilead Sciences Ltd. The play will be screened at The Gate, Keppoch St, Cardiffon 5 June at 7pm. ‘Unseen Unheard: The untold breast … Continued
Choose the right NHS Wales service if you become ill or are injured
Choosing Well means that you and your family will get the best treatment.
It also allows busy NHS services to help the people who need them most. Choose Well and NHS Direct Wales can help you find the right service.
