Common Ailment Service

How does it work?
• If you visit a pharmacy and have a common ailment you can ask the
pharmacist for advice. The pharmacist may ask if you wish to register for
the service. Registering means the pharmacist may supply you with the
medicine you need free of charge.
• You may need to show the pharmacist some form of identification
before you can use the service but this will depend on whether you
are known to the pharmacist.
• The pharmacist will check your details against the NHS Wales Welsh
Demographic Service to confirm that you are registered with a GP
Practice in Wales.
• You don’t have to make an appointment. You can go along at a time that
suits you.
• Your consultation will always be with a qualified pharmacist
and will take place in a confidential area within the pharmacy.
• If your pharmacist agrees that you need a medicine or product to treat
your symptoms they may give it to you free of charge.
• If you do not wish to register with the service the pharmacist will
provide you with advice but will not be able to supply any free medicine.