Contact your doctors to get advice for your problem now

Start a consultation online using eConsult. It takes just a few minutes to complete an eConsult and by doing so you will give our doctors all the information they need to decide on the right care for you and your family.  If you can use eConsult it means you free up the phone line for those who are not able to use the internet.

Please try to find the specific condition, rather than use the general advice form where possible.

We are a ‘Digital First’ practice. All our online consultations are reviewed by a GP on the day that they are received. We aim to respond the same working day, or the next day if it is exceptionally busy and your problem is not clinically urgent.

General Health Problems

Get advice online about specific conditions such as back pain, coughs, mental health & more.

Get Advice

General Symptoms

Get advice online about general symptoms such as tiredness, weakness, pain & more.

Get Advice

Results and Letters

Request sick notes, GP letters, medical reports or test results online. Use the link below to access the form.

Get Advice

Help for your child

For medical advice on children’s health problems, you can use our online form to contact your GP.

Get Advice

My Health Online

My Health Online is a service provided by NHS Wales that allows you request repeat prescriptions, update your personal information, or view your medical record summary.
Click “Create account” to go to the My Health Online Website and sign up for its services. All bookings and cancelations are currently suspended.

NHS Welsh Video Consulting Service

Cardiff SW Cluster have developed a strong ethos for collaborative working since it was first established in 2014. A range of projects have focused on supporting members of the community through multi disciplinary working.

Our Medical Services

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Clinics & Services

Our aim is to provide healthcare for all our patients and give advice on a healthy lifestyle.

Travel Vaccinations

If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements at least 8 weeks prior to travel.

Non-NHS Services

Some services provided are not covered under our contract with the NHS and therefore attract charges.

Physiotherapy Clinic

Private Physiotherapist David Bolwell BSc (Hons) CSP, AACP, OCPPP is holding clinics at the Practice.

Our Staff

Dr Michak Hegewald
Dr Rachel Hocking
Dr Lucy Downing
Dr Jonathon Crole
Dr Christopher Bryant
Dr Karen Pardy
Paula Hooper

Health Care Assistant

Dr Annabelle Rogers

Nurse

Lauren Robbins

Physician Associate

Tanya

Reception / Admin

Suzan

Reception / Admin

Stacey

Reception / Admin

Sammy

Reception / Admin

Samina

Reception / Admin

Rhiannon

Reception / Admin

Rachael

Reception / Admin

Deborah

Reception / Admin

Claire

Reception / Admin

Alison

Reception / Admin

Robie Patron

Assistant Practice Manager

Amanda Berry

Practice Manager

Surgery News

Your NHS Wales Experience Questionnaire 2024

The experience that you have of care is important to us. This might be an appointmentwith your doctor or health visitor, a hospital stay, an outpatient visit or something else.We would be grateful if you could complete this survey so that we can understand thisbetter. The questions are based on the things that patients have … Continued

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Local Opticians

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